RETURN POLICY

Last updated January 08, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within two (2) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at hello@svvayam.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Additive Manufacturing Infra Development Pvt Ltd
Attn: Returns
RMA #
5th Floor, 501-503, Sri Vignesh Towers
Tirumala Bye-pass Road, Near Leela Mahal Center
Tirupati, India 517501
India
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least ten (10) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 94296 92485
hello@svvayam.com